Last updated: October 2026
These Terms of Use (the "Terms") govern your access to and use of The Daily Whisper (the "Service"), operated by The Daily Whisper ("we", "us" or "our"), established in the Sharjah Media City Free Zone, United Arab Emirates. By ticking the confirmation box when you sign up, or by using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Service.
In short
1.1 The Service is intended for adults only. You must be at least 18 years of age to use it. The Service is not directed at, and must not be used by, any person under 18.
1.2 By ticking the confirmation box at sign-up, you confirm that you are at least 18 years of age and that the information you provide is accurate.
1.3 You must register using your own WhatsApp number. You must not register another person without that person's knowledge and consent.
1.4 If we have reason to believe that a user is under 18, we may suspend or terminate that user's access and delete the associated information.
2.1 The Service is a daily reflective writing program concerned with everyday emotional health. It delivers a daily question by WhatsApp and replies to your responses.
2.2 The Service does not provide medical, psychological, psychiatric, legal or financial advice, and does not provide diagnosis, treatment or therapy. It is not a substitute for the advice of a qualified professional.
2.3 Use of the Service does not create a clinician-patient or any other professional relationship between you and us.
2.4 You remain solely responsible for the decisions you make. If you have concerns about your health or wellbeing, you should consult a qualified professional.
If you are in danger or in crisis. The Service is not an emergency service and is not monitored in real time. If you are in immediate danger, or at risk of harming yourself or others, contact your local emergency services without delay. In the UAE you may also call 800 HOPE (800 4673) or 800 SAKINA (800 725462). These lines are free, confidential, and available in English and Arabic.
3.1 Our systems are designed to identify crisis-related language and to respond with support resources. We cannot guarantee that every such message will be identified or that a response will be received in time.
4.1 Your daily question is sent at the delivery time you selected at sign-up (morning, afternoon or evening, in your timezone). You may change this at any time by replying TIME.
4.2 Replies to your entries are generated by an artificial intelligence system. They are normally delivered within a few minutes after you stop writing. We do not guarantee any particular response time, or that the Service will be uninterrupted or error-free.
4.3 Your conversation is not monitored by a person in real time.
4.4 Delays or failures in delivery may result from WhatsApp, other third-party services, or scheduled or unscheduled maintenance. We are not liable for delays or failures caused by matters outside our reasonable control.
4.5 The next question is sent only after you have responded to the current one. If you do not respond for a period of time, we may pause your daily questions. You may resume at any time by replying RESUME.
4.6 We aim to respond to emails sent to us within 48 hours.
5.1 The Service is delivered through WhatsApp. Your use of WhatsApp is subject to its own terms and policies, which we do not control. Data or messaging charges from your mobile provider may apply.
5.2 We rely on third-party providers to operate the Service, including payment processing (Stripe) and artificial intelligence services. We are not responsible for the acts or omissions of those providers, except as required by law.
6.1 The first three days of the Service are provided free of charge. No payment card is required to begin.
6.2 After the free period, you may choose to continue by purchasing one of the following programs, priced in UAE dirhams (AED):
6.3 Nothing renews automatically, and we never charge you without your action. A weekly program continues only when you pay a renewal link. To stop receiving renewal offers, reply STOP.
6.4 Payments are processed by Stripe. We do not receive or store your card details.
6.5 We may change our prices. A change will apply only to purchases made after the change and does not affect amounts you have already paid.
6.6 If you believe you have been charged in error, please contact us at info@thedailywhisper.chat. We will review each request in good faith.
7.1 At any time, you may send one of the following words to The Daily Whisper on WhatsApp:
8.1 You retain ownership of the entries you send ("Your Content").
8.2 You grant us a limited license to store and process Your Content, including through artificial intelligence services, solely for the purpose of providing the Service to you.
8.3 We do not sell Your Content, we do not use it to train artificial intelligence models, and we do not show it to other users.
8.4 Where your employer offers the Service, participation is voluntary. Your employer receives aggregate figures only and never your name or Your Content.
8.5 Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.
9.1 You agree not to:
9.2 We may suspend or end your access if you breach this clause.
10.1 Replies are generated by an artificial intelligence system and may be inaccurate, incomplete or not suited to your circumstances. You should apply your own judgment.
10.2 Reflective writing has been associated with benefits for many people. We do not promise or guarantee that the Service will produce any particular result for you.
11.1 To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any warranty of fitness for a particular purpose, continuous availability or freedom from error.
12.1 To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special or consequential loss, or for any loss of data or profit, arising out of or in connection with your use of, or inability to use, the Service.
12.2 To the fullest extent permitted by applicable law, our total liability to you arising out of or in connection with the Service will not exceed the amount you paid to us in the twelve months before the event giving rise to the claim.
12.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
13.1 You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the safety of users or the Service.
14.1 We may change the Service or these Terms from time to time. If a change is material, we will notify you on WhatsApp or on this page. The date at the top of this page shows when it was last updated. Your continued use of the Service after a change means that you accept the updated Terms.
15.1 These Terms are governed by the laws of the United Arab Emirates.
15.2 If you have a complaint, please contact us first so that we can try to resolve it in good faith. Any dispute that cannot be resolved in this way will be subject to the jurisdiction of the competent courts of the United Arab Emirates.
16.1 These Terms and our Privacy Policy are the entire agreement between you and us about the Service.
16.2 If any part of these Terms is found to be unenforceable, the remaining parts will continue to apply.
16.3 If we do not enforce a right under these Terms, that does not mean we have given it up.
16.4 You may not transfer your rights or obligations under these Terms to anyone else.
If you have questions about these Terms, please email us at info@thedailywhisper.chat.